FAQs

What kind of service does Bikebaltic provide?
We offer: diferent type bikes rent, exeptional guided and self-guided tours in Baltic states
What languages are available?
All languages are available upon request.
How can I pay for Bikebaltic services?
You can pay by Paypal
Where can I book Bikebaltic services?
Bookings are available through our website www.bikebaltic.com, by email: info@velotakas.lt, or by our partners.
Do I need to show the order confirmation?
The order confirmation or voucher is issued for every order. Please take print or mobile version of it with you.
How can I cancel or make changes to my order?
The cancellation policy of the bike rental: the customer can cancel rent services without any fee up to 24 hours before it runs. If the Services are cancelled less than 24 hours, the customer won’t get a refund. Guided and self guided tours can be cancelled free of charge 14 days before it runs. If the tour is cancelled less than 14 days, the customer won’t get a refund. Please advise us about your cancellation in advance and we will provide our best assistance.
Can I book Bikebaltic tours for my group of people only as the private tour?
Yes, absolutely. You are welcome to contact us directly and we will be happy to organize any of our products and help with any of your additional requests (transfers, hotels, routes, rentals, events, individual experiences or just friendly advice).